Privacy Notice

This privacy notice describes how we, Safety Belt Solutions Ltd (SBS), collects, uses and protects your information. In this context, we are called a Data Controller. The Information Commissioner has useful information about Data Controllers on their website. www.ico.org.uk.

What information does Safety Belt Solutions collect from you?

SBS collects two types of information about its customers and website visitors: Personally Identifiable Information and Non-Personally Identifiable Information. Our primary goal in collecting information from you is to provide you with outstanding customer service, high-quality product and a smooth, efficient, and customised experience while using our site.

Personally Identifiable Information

This refers to information that lets us know the specifics of who you are. Personal information is requested when you order a product or service, enter contests, and send us feedback. For example, this information might include your name, billing address, delivery address, telephone number, e-mail address, credit card or other payment information, and product details. With this information, SBS can fulfil your orders and provide you with personalised service.

Non-Personally Identifiable Information

This refers to information that does not by itself identify a specific individual. We gather certain information about you based upon where you shop on our site in several ways. This information is compiled and analysed on an aggregated basis.

Where do we collect information from you and how do we use it?

SBS may collect data from you in a number of ways.

Online

When using our website we will collect IP addresses for the purposes of system administration, to gather broad demographic information and to monitor the level of activity on our site. We also use cookies to collect details about our users such as the URLs they came from and the type of device they are using. SBS uses this information to maintain our website and improve your online experience.

Ordering

When you order from us, we collect personally identifiable information from you. If you order one of our products or services, we will collect and maintain your name, e-mail address, billing address, shipping address, telephone number, product selections, credit card or other payment information, order number, referring URL, IP address, page you bought from and a password. We collect this, and other information, as disclosed in this Policy, in order to fill your order and to communicate with you about your order.

Contests

When you enter a contest or other promotion, we may ask you for contact information such as your name, address and e-mail address in order to administer the contest, to send you promotional e-mails, notify winners and make the winners' list publicly available. You consent to such promotional use and disclosure of this information as a condition of your participation.

Newsletters and Promotional Emails

We may offer free newsletters and promotional e-mails as a service to our customers. We will send you newsletters and e-mails periodically listing current promotions and deals. Customers can unsubscribe at any time.

Contact Information

If you contact Safety Belt Solutions or our customer service representatives by telephone, e-mail or letter, we may keep a record of your correspondence or comments. If you report a problem with our site, we may collect such information in a file specific to you. If you contact us through our feedback area or by calling one of our customer service representatives, we may ask for your name, e-mail address and order information in order to send you a reply.

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognise you and make your next visit easier and the Service more useful to you. We use cookies to enable certain functions of the Service, to provide analytics and to store your preferences. You can disable cookies within your browser preferences.

Storing your information

Your personal information will be stored on systems owned or operated by SBS or those of our specific suppliers and will only be stored inside the European Economic Area (EEA), or a country approved by the EU.

Retention

We will retain your personal information in accordance with legal and regulatory requirements, with our retention policy, or with your explicit permission.

If you would like to have your personal data held on our systems deleted, please email the Data Protection Team at DataProtection@safetybeltsolutions.co.uk. This is not an absolute right and in some circumstances your request may be declined.

How you can access your information

For information on orders which you have placed or plan to place with SBS please contact your account manager. You should also contact your account manager to check or update your details.

If you would like a copy of the information we hold about you, please email the Data Protection Team at DataProtection@safetybeltsolutions.co.uk.

Your Rights

You have the right to:

Object to processing of personal data that is likely to cause, or is causing, damage or distress

Have inaccurate personal data rectified

Request your information to be deleted or destroyed. (Where possible your information will be deleted, however sometimes we must maintain some records for legal or legitimate reasons).

If you are unhappy with the way we are using your information or how we have responded to your request, you have the right to complain to the Information Commissioner’s Office at www.ico.org.uk. We would ask that in the first instance you give us a chance to put things right by emailing DataProtection@safetybeltsolutions.co.uk

How we will tell you about future changes to this privacy notice

Any changes we make to our Privacy Notice will be put on our website. Please check for updates from time to time, so you are always fully aware of the information we collected and how it is used.

This privacy notice was last updated September 2018.